MWI Practice Technology
Your practice technology
Why choose Merlin
Configure Merlin to your practice.
Your practice management technology can be as unique as your clinic.
Giving your team more time to spend with their patients and you greater visibility over your practice, while supporting compliance.
Choice and Flexibility
- Have complete flexibility to set up workflows and create prompts.
- Switch on functions that meet your practice needs.
- Use the comprehensive, configurable settings to tailor your technology to your practice.
- Choose from a wide range of integrated tools and applications.
- Simply add the tools that work for you and leave the ones that don't.
Saves time and improves productivity
- Streamlining repetitive tasks
- No unnecessary workarounds
- Integrated tools reduce rekeying of information
- Tailored workflows and prompts guide your team.
- Reduced time spent on admin and more time with patients.
Visibility and Compliance
- All your data at your fingertips.
- Schedule reports that track owner compliance and support clinical audits.
- Create workflows that follow your practice policies and clinical protocols.
- Set-up prompts and reminders for repeat visit appointments.
- A cloud-based system with real-time record updates for remote workers.
The Brook Veterinary Surgery
Stay connected to your customers with SMS, email, teleconsulting, and other MWI partner solutions. You choose which works for your practice and your clients.
Easy setup templates will automate invoicing based on the procedures and treatments your team have performed, so you know you are billing accurately.
Appointments and scheduling
Merlin allows you to book appointments across different sites and align with your clinical team’s schedule. Plus, Merlin’s auto prompt feature ensures you remember to schedule those all-important follow-ups.
Efficiently manage your stock by setting stock levels, implementing automated repeat orders, viewing stock across different sites, and scheduling product price updates. You will know what products are coming in your MWI Wholesale delivery, with batch number and expiry date automatically captured and updated in your system.
Pharmacy home delivery
veterinary medicines delivered directly to your client.
The eCommerce experience streamlines the repeat prescription journey and reduces unnecessary phone calls and footfall to your already busy reception team.
supports all aspects of customer invoicing, from pre-treatment estimations,
through to proactively managing debt, early settlement schemes and eClaims insurance payments.
In addition, the Health Care Plan module has an intuitive workflow that reduces admin, ensures your data integrity and tracks monthly direct debits.
As well as the standard reports. Merlin provides Report Wizard. The Report Wizard allows you to not only tailor the data output, but also facilitates dynamic client management and communications.
is integrated with both hardware and software solutions - tills, printers, laboratory diagnostic
integrations e.g. IDEXX, Milab, Abaxis.
Digitally enable your practice to seamlessly integrate with a choice of market-leading solutions, tools, and applications.
Simply choose the ones that work for your practice, and leave the ones that don’t.
A cloud-based solution with all the benefits and features you would
Merlin is hosted on the Azure platform, which as well as being highly secure helps you make progress towards your sustainability goals.
Introducing our new Merlin Self-Serve Portal.
Managing your patients and your business has never been easier with Merlin. Our new self-serve portal is available to use whenever you need it. Discover more by clicking below.
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Get in touch
Want to know more? We are here to help. Contact us or book a demo today.