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New process

Repairs and sharpening

At MWI, we understand that your time is valuable, and we are constantly striving to make your experience with us as convenient as possible. That's why we are excited to introduce our new, online approach to repairs and sharpening services.
Nice set of surgical instruments

Effortless request submission

Say goodbye to paperwork and hello to simplicity! To initiate a repair or sharpening service, all you need to do is complete our easy-to-use Instrument Work Order Form. You can access this form conveniently through the MWI Online Store or via our website at

Clear instructions

Our Instrument Work Order Form includes detailed, step-by-step instructions on how to prepare your instruments for servicing. We want to ensure your instruments are serviced efficiently and promptly.

Instant confirmation

Once you submit the form, you will receive an email confirmation. Simply print the attached form place it in the pack with the repairs and hand it over to your MWI driver when they arrive.
premium instruments, scissors

Our repair capabilities

  • Scissor sharpening
  • Orthopedic and dental instrument sharpening
  • Alignment of jaws and tips
  • Instrument lubrication and refurbishing
  • Color marking
  • Clipper blade sharpening
  • Replacement of springs or screws
  • Replacement of consumable inserts
  • Extensive repairs quoted

Streamline your repairs and sharpening process with MWI Animal Health

We are committed to simplifying your interactions with us, and this new process is just one step in that direction. We believe it will enhance your experience, save you time, and ensure your instruments receive the best care possible.
  • Save time: No more time wasted on filling out physical paperwork
  • Reduce errors: Our online form ensures accuracy and completeness
  • Environmentally friendly: Contribute to a greener planet by reducing paper usage

Requesting a repair

Get the repair process started by completing our Instrument Work Order Form*, which includes detailed instructions on how to prepare your instruments for servicing. 

*For mainland UK only.
Surgical hand holding scissors with a pit in it