Available in Merlin

Teleconsulting

Online Consultations and Check-ups Directly Through Merlin

Our new integrated teleconsulting functionality is now available in Merlin. This new feature will help you facilitate online consultations and check-ups. We believe an inbuilt module gives you greater control, security and a better client experience. This unique offering is the first consulting tool designed specifically for the veterinary market and fully integrates with PMS workflows.

How it works

Simply send a video call link via SMS or Email, directly from the diary screen within the PMS to your clients. Create the diary appointment as usual in Merlin, right-click on the appointment, select start video call and then, send the link directly to the client via internal communication tools. The client can then join the call with one click without having to login or register for any additional software.

Teleconsulting Functionality includes:

  • Easily setup composites for video consultations
  • PMS Driven teleconsulting for the veterinary practice
  • No additional software needed for practice or pet owner
  • Save screenshots and video recording to clinical history
  • Update Clinical notes in real time
  • Tailor your diary and appointment reasons
  • Links with Merlin’s internal messaging systems (SMS & Email)
  • Works with PC, mobile and tablet devices

Get in touch

If you would like to discuss this module in further detail or talk about switching your PMS to Merlin and other incentives available, please click below and complete the form and your local Business Development Manager will be in contact.