Merlin

Practice Management Technology

A cloud-based solution that puts your business into focus.

Our passion is to take your practice from good to great by working closely with you to design innovative technologies that power your business. Merlin helps practices by synchronising, centralising, and updating real-time information, creating efficiencies that allow you to focus on taking care of animals.

Merlin makes it easier for your practice to: 

  • Manage client and patient records
  • Set up patient reminders
  • Make appointments
  • Synchronise clinical records
  • Easily generate invoices 
  • Manage stock
  • Automatically back up data 
  • Communicate with patients
  • Enhance your patients’ wellbeing
  • Connect with third party APIs
  • Provide additional specialist services 

Get closer to your clients 

Benefit from technology that helps grow your practice  

Secure

Merlin stores all of your data in one secure place, providing a single platform for you to manage all of your day-to-day business details, keeping you on time and on task.  

Scalable

Merlin can meet the needs of any practice. Get help with booking
appointments, managing invoices, measuring KPIs, reporting, diagnostic imaging, and stock control.

Tailored for you

Merlin is designed to suit your specific business needs with an audit of your current software, database, and hardware configuration. Based on that process, we create your system.

Take your practice with you

Enable fast and accurate service on the go with Swift: Mobile Treatment App. The iOS phone and tablet app contains everything you need to take your practice with you, including client and patient data, appointment schedules, and traffic information to manage your time efficiently. Swift enables you to capture all the information from your consult via text, voice, photo or video – and syncs it directly to Merlin, giving you the peace of mind that everything’s been captured accurately and swiftly.
Learn more about Swift

Are you Merlin-compatible?

See if your system is compatible with ours. We’ll do an automatic system check to make sure your system is up-to-date.
Test your system

Release notes 

Stay up-to-date with Merlin

Looking for release notes? Want to know more about how you can easily integrate Merlin with your practice? Check out the links below to see the latest release notes and how we run things.
See the manual View latest release notes

Get in touch

MWI Animal Health U.K. has been designing, developing, installing, and supporting veterinary practice management solutions across the U.K. for more than 25 years. Want to learn how our technology can help your practice? Or are you a current user with a technical question?
Contact us Get technical support