Practice Management Technology

Technology made easy just for your practice

Our practice management software was created to simplify your processes and enhance your profitability. It connects seamlessly with your current technology, reduces administrative load, makes use of cloud and mobile technologies and updates in real time. With a high level of customisation and an easy-to-use interface, it's designed to give you more time to focus on what matters: providing the best possible animal care.

What our technology can do for your practice:

  • Client and patient record management
  • Annual and treatment reminders
  • Stock management
  • Diagnostics
  • Healthcare plans
  • Communications
  • Appointment management
  • Clinical records
  • Financial management

Explore our management solutions

Our practice management software can be tailored to meet your needs. We design, develop, install and support local and cloud-based solutions for practices of every size.


3 Million

animals treated, annually


800 Thousand

patient records managed, annually


6 Million

appointments, annually 

Merlin Cloud software line art work



The ultimate in cloud-based technology, Merlin helps you monitor and update patient records, appointments, insurance claims and more. Use Merlin to manage all diagnostics of your practice, including invoicing and payment processing. Currently using an offline solution? We can integrate that data into our newer technology together. 

mobile companion to merlin


Capture your consultations easily and on-the-go with our Swift mobile treatment app. Use text, voice, photo and video to record patient and clinical data, generate invoices and even check maps and traffic information. Best of all, everything syncs directly with your Merlin system.



Don't have an internet connection? Synchronise your data locally with our hardware solutions for your practice. Manage prescriptions, patient appointments, reminders and invoicing, all in one place.

Sales Representative for MWI Animal Health viewing a Software provided by our Practice Management Technology team

We make it easy to integrate with third party companies

Our Integrations

Available in Merlin


Our new integrated teleconsulting functionality is now
available in Merlin. This new feature will help you
facilitate online consultations and check-ups. We believe
an inbuilt module gives you greater control, security
and a better client experience. This unique offering
is the first consulting tool designed specifically for
the veterinary market and fully integrates with PMS

Meet our Implementation Consultant Team

Release notes

Stay up-to-date with Merlin and Voyager

Latest Merlin releases

  • Release 2.3.65 - December 2020

  • Release 2.3.64 - August 2020

  • Release 2.3.63 - July 2020
  • Release 2.3.62 - May 2020

Latest Voyager releases

  • Release 2.4 – August 2015

  • Release 2.8 – April 2018

  • Release 2.7 – January–March 2017

  • Release 2.6 – December 2016

  • Release 2.5 – February 2016

Get in touch

We understand how your existing technology can be better aligned and integrated to improve your business performance. Want to learn more about how our practice management solutions can help your practice? Or are you a current user looking for help with a technical question?